Donna Cutting, CSP C-Suite Network Advisor Since 2016

Author of "501 Ways to Roll Out the Red Carpet for Your Customers"

Customer Service

http://www.redcarpetlearning.com

Donna Cutting, CSP is the author of 501 Ways to Roll Out the Red Carpet for Your Customers (Career Press, 2015) and The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service. As the Founder & CEO of RedCarpetLearning.com, she leads a team of experts who help leaders engage their people to deliver extraordinary customer service. RedCarpetLearning.com clients have achieved results such as higher employee engagement scores, sales linked to the service experience, improved internal communication, higher customer satisfaction and more.

Donna’s been featured and/or quoted in a variety of media including Investors Business Daily, ABC News Chicago, ABC’s America This Morning, The Globe and Mail, McKnights, and C-Suite TV. Forbes columnist and C-Suite Advisor Shep Hyken named Donna’s book, 501 Ways to Roll Out the Red Carpet for Your Customers, one of the best business books of 2015.

She’s a CSP or Certified Speaking Professional, a designation held by less than 12% of professional speakers world wide; Past President of the National Speakers Association of Central Florida, and the Immediate Theatre Project; and sits on the board of North Carolina Stage Company in Asheville, North Carolina. RedCarpetLearning.com is based out of Asheville, NC, where Donna lives with her husband Jim and their two rescue dogs, Moxie and Tonks.

Recommendations

Donna Cutting, CSP | Author of "501 Ways to Roll Out the Red Carpet for Your Customers"

"Donna took the time to learn who we are and who we want to be, and then packaged our vision for service in a way that can be easily digested by our team members.Red-Carpet Learning Systems has developed training videos, curriculum, and trained our people to be better leaders and Mission Messengers. Every step we take with Donna and her team, they kick it up another notch."

Steve MacAlilly

CEO of Methodist Senior Services

"Donna spoke at our mid-year sales rally and did an excellent job. My team of nearly 60 Sales people and sales admin's really enjoyed her energy and the content and had fun along the way. I highly recommend her for these and other types of events."

Peter Krauss

President & CEO of Plasticlochtech International

"RedCarpetLearning.com did not provide a cookie-cutter solution. Donna and her team listened to our needs and found solutions that fit in our environment. This new customer service program is the beginning phase of creating a customer service culture."

Cori Whitacre

VP of Organizational Development

Videos

Donna Cutting, CSP | Author of "501 Ways to Roll Out the Red Carpet for Your Customers"

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